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| - My husband and I visited this location over the weekend for a late breakfast. Although we were seated right away and the server was pleasant enough we still felt unwelcome. We both ordered coffee and only received 1 re-fill for the entire visit. We felt like our server was off in the back more than she was on the floor. Even though we saw more of the other severs on the floor running around, rarely did we actually see anyone refilling coffee cups or beverage glasses- it's like everyone had their own agenda- to avoid the patrons. The funny thing was there was one girl walking up and down aisles studying people and then she would circle back and hand-out surveys "RANDOMLY"- was she hand picking people to take these surveys??? We would of liked a survey but was never offered one. So, upon our checkout we knew for sure we would be asked how our our meal/visit was- NOPE, not this time, not at this location. No thank you, no nothing. We have never been in any Bob Evans where they didn't ask for your opinion at the end of the meal or bid you a good day. My husband and I just looked at each other stunned, I guess they really didn't want our opinions. To make matters worse, the team lead was standing right there (at least that's what her name tag said- not much of a lead if you ask me). I think we'll be going to other Bob Evans locations where they appreciate our business. Also, to note- it was freezing in there. Yes, it was a nice day out for December in Ohio but air condition nice, no-way. There were more people wearing their jackets in the restaurant then not. And the food, meh- barely warm. Not worth our time or money! I contacted corporate about this terrible location- we'll see if I get a response back.
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