The Chai Lattes are very yummy here. Today's chai was no exception. I did find it very frustrating, though, that the staff barely acknowledged any customers. They were yelling at each other loudly about personal matters the entire time I was in the store. While I am fine with people working talking to each other, it should not preclude them from talking to customers and it should not be at a volume or in such a way to make the customer feel they were intruding. That is how today felt.
Had the line had 12 fewer people in it at Starbucks, I would have gone there.