I went into the store when i first signed up with some incompetent morons who lnockedr on my door. BIGGEST MISTAKE OF MY LIFE and it's only turned to crap since.
I have spent approximately THREE HOURS on the phone with MORONS. I was told the first time that they had no record of my phone number. But it gets better. The secons time the useless zombie told me she had NO record of my name or address. ARE YOU FREAKING KIDDING ME? ??? Where were my checks going to every month then? all of this was because they can't help me with a password to hook up to my new Kindle.
Instead of everyone complaining about these jerks. I suggest that we all get together and launch a law suit against Century Link. Apparently our complaints aren't getting us anywhere. This is complete BULLSHIT