Made the mistake of stopping by for breakfast during our last trip to Vegas. This IHOP's location is a couple of miles off the strip so we chose it thinking that it would be less crowded but when we reached it was packed with a bunch of folks waiting outside. We put our names down and were told it would be a 20 minute wait. As that did not seem too bad we decided to wait it out. Finally after 30 minutes we got a table but as the servers were in over their head things just progressively kept going downhill. First they took out drink orders and then after a long wait got our drinks, then disappeared without taking our food orders. We had to literally corner someone to take our food orders followed by a long wait to get the food and finally another long wait just to get the check.
The food itself was terrible. You could see that something was just thrown together so that it could be sent out the door. I got the country Fried Steak ($12.99) while my friends got the Classis Breakfast crepes and the Californian Scramble. Only my order was delivered correctly mainly because I took it as-is without customization. The other orders either had incorrect sides or wrong ingredients, but were consumed as-is as we did not want to wait another hour to get replacements. Taste was pathetic. I like IHOP but this was literally the worst meal that I have ever had in an IHOP period. The egg's were burnt on one side and undercooked on the other, the hash browns were looking for an excuse to fall apart, the steak was dry as a rock and the sauce had absolutely no flavor finally pancakes seemed soggy and flat. Feedback on other dishes were similar. Crepes were soft and mushy while the California scramble lacked seasoning. One of us got a Vanilla milkshake which was the only decent thing that was served to us that day. I don't even know what to write about service. Each round we had to deal with someone else. Asked for water no ice, got it with ice, asked for hot sauce, got it at the end of the meal, did not even dare to ask to correct mistakes in the dishes served. It was not like there weren't enough people, just that they were running around clueless.
Without exaggeration it took more than three and a half hours to get a breakfast which gobbled up half our day in Vegas. If you plan to come to Vegas to spend half a day eating breakfast please do make this IHOP your destination. I have better things to do when in Vegas so I won't make the same mistake of stopping here again.