The gym itself is massive and looks wonderful I will say that. That's not where the problem is. I was looking to sign up with a gym so I came in to "try us for free" which is all over their website and advertisements that I have seen. Maybe the front desk girl is new, seemed like she had no clue what to do. Eventually I signed forms and was taken back to a salesperson to try to get me to sign up. I completely understand that this person's job relies on them persuading you to sign up immediately, I get it. However, the attitude and arrogance that I received when I explained that I was very interested in joining but would just like to try the gym out for a day was completely shocking. I myself am a small business owner and understand the importance of customer service. I could not believe how rudely I was treated just because I did not want to immediately hand over my credit card then and there. This salesperson upon being totally blown away that I would like to wait to sign up, then proceeded to bring who I guess was his manager into the room who doubled down on the arrogance and shame routine. I guess some people are shamed into just going ahead and signing up? Normally I think I would have given them a piece of my mind but I have to admit I was so shocked by their tactics I just walked out and didn't even work out. This place is driven by one thing $$$$