The Southwest Valley YMCA in Goodyear absolutely sucks in customer service. I understand that most are young students working part time, but they are in great need of training to greet with a smile, multi-task and deliver common courtesy to members.
It's common to feel like you are disturbing the employees when you approach them during check in and if you have questions. It's almost like you owe them something. Once this year's membership expires, we will explore other options unless the staff performance improves.
The majority of the staff have terrible attitudes and I do NOT recommend the Southwest ValleyYMCA in Goodyear to anyone.