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| - Make sure you DO your research before going to this dealership. If you go to their website and search new vehicles (http://www.centennialhyundailasvegas.com)
and you see a car you like, print the page and take note of the stock number which is the last 6 digits of the VIN number of the car for sale.
This dealership was about to charge me $6000 over the advertised price, they claimed it was not false advertising but an error, which I quickly called them out on, leading them to sell me the vehicle for $900 above advertised price because the car had an aftermarket navigation system installed. I requested they find me the same vehicle with stock radio, but they said they could not find so I had to purchase the vehicle with the navigation system, which I completely regret!!!
They sold me the vehicle with an aftermarket navigation system which was added on for a prior potential buyer but something fell through and the cost of the navigation system was passed on to me. Not only is the aftermarket navigation system horrible (UNVAI X5) but they didn't even show me how it worked or even provide me with a manual. This horrible UNAVI system which was installed by a third party per request of the dealership is called UNAVI X5 and if they try to sell you a vehicle with that system stay away because it has so many issues that I had to take my 2014 vehicle for service 4 times in less than one month because of it.
After 4 service trips to get the navigation system fixed they told me that all the issues I was having was just the way the system worked. The issues consisted of the following; it takes 20 seconds for the navigation to load once you start the vehicle, then if you want to reverse within the 20 seconds the backup camera does not work, then after the system has loaded you have to have the system under the "radio" setting because if its on any other mode (i.e. home screen, clock, video, etc...) the backup camera will not show on your screen, then if you have the navi system in the "radio" setting it does not have a clock so you have to flip back and forth between settings in order to know what time it is or what's playing on the radio which is a huge hassle.
So after I discovered how horrible this system was, I asked them if I can get the stock radio placed back on. They said they could but would not reimburse me the money I had to pay for it. So the only way I can have a working system is to go to a stock radio with no navigation but I paid for a vehicle with navigation. Which is completely ironic how they didn't want to sell me a vehicle with a navigation system for the price of one without it.
The vehicle is great but this aftermarket system that was not explained to me is the whole problem and all I'm asking for is to be reimbursed for having to pay for it. I contacted the General Manager for about a week and left a couple of voicemails and no calls were ever returned. I am now having to deal with Hyundai Corporate and will be filing a complaint with the BBB. This sleazy dealership is very happy to take money from you but when they know they messed up they will not return any money.
The service department supervisor was nice but said that the aftermarket system has nothing to do with Hyundai and they cannot reimburse me my money. With the system being aftermarket my 10 year bumper to bumper warranty I purchased will not cover it so if I don't switch back to a stock radio and this system craps out in a year or so I'm completely screwed.
STAY AWAY from this dealership or if you must purchase from them DO NOT get any vehicle with aftermarket stuff. Also, make sure you read you read the numbers on the contract because I think I might have got charged twice for this navigation system because there's a line that says aftermarket and a price plus the vehicle price which included the system, but they told me it was the cost of the warranty which I'm not to sure is the case. I don't trust Centennial Hyundai and I can tell you from experience don't deal with my hassle and go somewhere else.
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