It's a Starbucks and it provides what you expect: good coffee, tasty food and courteous folks. I'd say the staff is professional without being over the top friendly.
I wish Ohio locations had the sandwich offerings that I have had in larger cities. Tuna sandwiches in JFK, for example. I'd be there for lunch for the sandwiches, but they only have a small selection. Not a knock on this particular store, but all stores in the state that I have visited.