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  • This clinic always seems busy, places you on hold for a long period of time and the staff members are unprofessional. I have a beautiful teacup Maltese that I scheduled for her yearly exam and grooming appointment. When I came to the office on a Saturday morning for my appointment the receptionist asked me to spell my name several times & proceeded to tell me I was not in the "system" & their groomer was not available today. Also, prior to this my appointment- my previous appointment (which was to be on Friday) was canceled. This was a disappointment and true waste of my time. After this "non appointment" - I've reached out to other Vet Clinics in the area. I would recommend AppleWood Resort | Pet Clinic & Banfield Hospital (Inside PetSmart). You lost a client today Scottsdale Vet Clinic. I knew I shouldn't have come back here a 2nd time - my first appointment was a disaster too - way to expensive and the vet took my sweet Teacup Maltese in a back room of the clinic for shots. I asked if I could go with my dog - I was not allowed - only to hear my sweet Chloe-Fendi screaming in pain a few minutes later. I'm disappointed and would NOT recommend this Vet Clinic to any stranger, friend or family member! Note: The clinic called today to apologize for the "confusion". I'm sorry to hear about the groomers emergency situation, Rachel. Although, I've already made an appointment with another vet clinic and will not be coming back to your establishment with Chloe-Fendi.
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