This place has lost its allure! The place although busy every time I have ever been is seriously understaffed. They have 3 ride operators for 5 rides, so you have to wait until they rotate and if anyone goes on break or to the restroom you will be waiting even longer. The ticket counter had one guy working it and he was working the bowling alley. My daughter waited 45 minutes in the line to redeem 350 tickets, it was ridiculous. This was on a Thursday afternoon. The time before this I went, I encountered the same situation, my daughter waited 45 minutes to do laser tag because only half of the vest were working, they were out of pizza and ice cream cones and we had to wait between ride operators. I went to find the manager and his response was someone will be there to run the ride when they can be there! For $25 per kid I expect way more, I would rather go to Castle and Coasters anytime.