This place is the most unprofessional , Unorganized joke I have ever been to. The management was a complete head case. Her mind was so boggled by all the people that were checking in for the tournament that was going on there last weekend. We had to change our room three times. We asked for A two bedroom suite when we called for reservations. They booked us that so we thought. We checked into a one bedroom with two beds. Which will not work for us so we took a one bedroom with a sleeper sofa. We got to our first room and there was no sleeper sofa. so we had to switch our room one more time. Yeah I called down to the front desk and was on hold for 19 minutes and they still didn't answer. So I hung up and called back and waited another 15 minutes for somebody to answer. All the desk employees in the front desk need to go to training on how to multi task, and to listen to the customer not talking down to us cause they screwed up. The room was disgusting the bathroom was disgusting the bed had big dips in it. So we sleep in a hole. we refer to this place as the projects. What a joke.