This was my first dentist appointment in over a year and since moving to Charlotte. I primarily chose Pearl because it is so close to where I work, but I will be returning for so many more reasons than that.
First, Patti at the front desk really helped me out by letting me move around my appointment to accommodate my work schedule - it may have been because of a cancellation, but either way she really worked with me which I appreciated so much.
The whole office is very nice, not your typical dentist's office look. All the finishes were very high end, and the customer service totally went hand-in-hand.
During my actual appointment things went very smoothly, I was in and out fairly quickly considering it was my first appointment and they needed to get x-rays in addition to the cleaning. All the staff I had the pleasure of meeting/working on my teeth were great as well.
I know I will be back, and I've already recommended it to a friend looking for a dentist! I'd recommend Pearl to any one.