I called to see if they had a certain pair of shoes in 8 1/2, the gentleman confirmed they did. I was so excited I hung yo too soon, so I called back and had them hold them. It took me nearly 45 minutes to walk here and excited to pick up the shoes for my daughter, got there, gave them my name, then they told me they don't have them in stock. From having such a nice weekend away, this sucks I couldn't come home with these.