In my book, the company EAT 24 is mostly at fault. But when you use a third party to deliver your food, the experience should be somewhat carried over. Now I never ate here before. And i still haven't. I ordered my food today at 1pm for delivery. The app EAT 24 said the food would be picked up and out for delivery 10-30 min after food was ready. My food was not delivered until 4pm. By then i had to go to work and get food elsewhere. It was quite upsetting. When the food finally came, the delivery guy made it seem like because my roommate received the food 3 hours later all was forgiven. I ordered food with enough time to have it prepped, delivered, and eaten. The food arrived inedible, old, and soggy. My roomie ended up receiving 3 hour old breakfast burritos and pancakes that were held in a sweat box of a person's car, who has no business doing deliveries. Just because you have a car and a license doesn't mean you are qualified to deliver food or drive in a city you don't know well. And because of this person's careless and disrespectful ways. I am harshly reviewing EAT 24 and the Dirty Fork. If you choose to have people deliver your food, better have them know the area. I spent 24$ plus tip and received a headache, and no food before work and i had to settle on fast food instead. By the time i could follow up. We were promised 30% off but a full refund is what i am asking for from someone.