I was recommended this place by several people on a community Facebook page. I was very concerned about out Boxer and had asked for an emergency vet.
I called ahead and was put on the triage list. Once we arrived two techs brought a gurney out to help us get Ali out of the car. They took her back to be seen by the vet while my husband, daughter, and I waited.
Then we were ushered into an exam room and when the vet entered, she gently told us what we already knew. It was our sweet Ali's time to cross the Rainbow Bridge.
Once the decision was made, they brought us to a different room. It had dim lighting, a couch, tissues, windows with curtains, and some beautiful pictures... one of the Rainbow Bridge.
The staff was very considerate and they clearly empathized with our pain. They gave us however much time we wanted to say our goodbyes to our beloved family member. The vet explained what the process would look like.
Once Ali crossed the bridge, we were allowed however much time we needed.
The staff here is caring and considerate. The vet explained everything clearly and took her time. The facilities are clean and the room we ended up in was comfortable.
My only reason for not giving 5 stars is the cost. We understood the $100 ER fee. But to cremate with no ashes returned was close to $300. If we had wanted her ashes back we would have had to pay nearly $500.
We couldn't let our dog suffer and the money was spent knowing we made the right choice. But the cost probably doesn't help when making this tough decision.
If ever a pet of mine needs emergent care... I would definitely bring them here. They will get the best care possible.