Purchased a 60 minute couples massage on groupon for 80$. Was 10 mins late and was told by the rude receptionist (yoanna) that I would have 10 mins knocked off for being late-understandable. What was not understandable was my boyfriend and I only received a 35 min massage. As I got dressed and left I asked the rude receptionist why I only received 35 mins instead of the 50 I was promised and paid for she said "yeah I noticed that I wondered why they've been doing that lately" I then said well mam isn't it your responsibility to ensure I receive good customer service to which she responded "no it's not my responsibility it's only a 50mins hands on massage"...yes I think we have all established that by now but what you can't seem to comprehend (yoanna) is that I DID NOT receive a 50min hands on massage I received a 35 min one. The massage therapists got into the room and began the massage at 6:25 and the massage ended at 7:00. Waiting to speak to the manager. Will update review.