I have been going to 3 classes a month here using my ClassPass membership since April. So I have a good basis for which to compare different yoga and pilates places. My first experience at a hot pilates class was ok. The music was too loud and the sound system was awful so I had a hard time following along. I really began to like the different yoga and pilates classes classes and found the instructors to be pretty good. I could tell the instructors cared and tried to make it fun. I was really turned off by the encouragement of tipping though. It just seemed weird to tip an instructor and I was already paying $79 a month to ClassPass so it just didn't seem right to also tip since I was paying a decent amount and no one ever explained the tipping to me.
In early September I walked in one day at 5:50 am for a 6:00 am class I had signed up for and the guy checking me in was apparently the owner, King. I tell him my name, say I'm with ClassPass and then he goes on to say "You need to buy a membership. We don't know if we get paid on ClassPass and it's hardly anything. We are probably going to cancel that program anyway, it's not turning into new members. You need to buy a membership." It was extremely rude and it was like he didn't want to let me into the class. I was so irritated, especially that early in the morning. It totally ruined my peace for my yoga class. He basically did the same thing this week when I came for a class. And then today there was some email about mandatory tipping and having to pay $1.99 extra for classes because the instructors aren't getting paid enough. I'm just pretty annoyed at the whole experience there and will not be going back or buying a membership. I was considering buying an annual membership and quitting classpass before the harassment and mandatory tipping but not anymore. I assume the place will shut down at some point soon since he is running it into the ground, not paying his people right or charging an appropriate amount for memberships.
Please sign this petition
http://www.gopetition.com/petitions/stop-the-service-fee-and-pay-your-teachers-a-living-wage.html