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  • I have probably been to 40+ Vietnamese restaurants in search of the ultimate bowl of soup. As far as the pho goes.. Spring Roll Factory landed right in the middle of the pack. I've had better. I've also had much worse. The menu here is a little dumbed down, and includes the basic Viet menu items which will appeal to the majority. The most important contributing factor in my own personal Pho Scoring system is the broth. This is where SRF excelled. The broth (beef pho) was mildly sweetened by anise, and charred ginger flavors. Then salty, and rich. Maybe a tad on the salty side.. but still very good. I prefer to spruce up my soup with salt and heat as necessary. Other contents of the soup were typical, minus the meatballs, which I would say were above average. Very flavorful. I would like for my sliced meat however, to be sliced thinner, and rare. I did have an issue with the spring rolls as well. I would love for them to include more basil, or cilantro, as they were on the bland side.. mainly consisting of shredded iceberg lettuce and cucumber. The complimentary egg rolls which I hear are gifted on your first visit made up for this though.. Get some of them! The service was the best part of my experience here. Don't get me wrong! I enjoyed my meal.. but the woman (pretty sure the owner) who greeted me when I came in totally won me over as a customer. She was personable, and sincere. She seemed to be very happy, and explained to me some of their food preparation processes. She really put out some good vibes, and this is why I gave 5 stars. For me, my experience with service at a restaurant weighs just as heavy as the food experience. Spring Roll Factory is a new restaurant in a great area. They offer quality food at a reasonable price, with fantastic service. I am sure anyone else would say the same-
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