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  • Went there today to get a car because our car was in the shop. Place was really dirty and seemed like a really make shift place. Only two people at the counter. Keep in mind we've always used Enterprise and am accustomed to that amount of professionalism. So we give her our information and she already knows that we're with state farm and that we have a claim. She only gives us three vehicle options. A Mitsubishi gallant and two full size trucks. I asked for a mini suv or a mini van. We get a beat up looks like it was abandoned Mitsubishi galant. The car had 67,000 miles! Isn't that kinda a lot of miles for a rental? So besides all that after we sit in the car we realize this is an ash tray. It smells like the clubs I used to hangout in in Tijuana but worse! I went back in and canceled our rental agreement. Then the girl tells me they just got a buick lacrosse luxury suv in. Really in the last five minutes you got an suv that I was originally asking for? I was like "fuck you we're done here". The wifey called Enterprise and we got picked up in about 5 minutes. Oh and by the way we got a nice mini van thru Enterprise. On a side note I think Hertz tries to dump their crap cars on insurance referrals because they get a discount. It's so obvious so better off just going to Enterprise anyways.
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