There was a little bit of a wait, but that's to be expected this time of year. Not more than 10 minutes so not bad at all. I worked with Edward to upgrade my phone and he was super helpful and knowledgable. He never pressured me to purchase unnecessary things he asked what my needs were and we went from there! He did tell the deals that had going on.
I would recommend this store, if the wait was only 10 minutes during the holiday season they are great in my book!