DON'T EVER GO HERE! I NOW HAVE AN EYE INFECTION! I will be contacting a health inspector......Not to mention the bad service. I am disgusted with the atmosphere and the experience as a whole.
I visited the location on Queen ST W and Spadina early this week on Wednesday October the 15th. It was an immediate decision to get a lash refill (eyelash extensions). My lashes were't in bad condition, actually I liked them better before i went in the store than when i left. Before the procedure i politely asked questions about the eye lash extension service they provide, What kind of lashes do you use? What do you recommend? How many lashes do you use per eye?.... Non were answered. I should of known then, but I was vulnerable and tempted to get them done.
The lady escorted me downstairs to a private room. As we start i realize that the lady did not wash her hands... I started to feel really uncomfortable and immediately questioned my decision. The lady really lacked experience, she really didn't know what she was doing... She didn't even know how to use the tweezers needed to place the extension on my existing lash..... They kept dropping on my face... She quickly gave up using the tweezers to apply the lash and surprisingly, she started applying the lashes WITH HER OWN FINGERS. She was struggling tremendously, dropping the lashes on my face almost every time. At that point I started to really regret my decision.
Not to mention that she was pulling out my own eyelashes with tweezers. This is a NO NO! Every lash technician should know that this pulls out your natural lashes leaving bald spots on your lash line... I now have to use a lash serum so that hopefully my natural lashes can grow back. Remover gel is suppose to be applied before removing eye lash extensions. I even told her to stop because it pulls out my natural lash but she continued.
Then end result was horrible. Hardly any lashes were put on my eyes. I liked them better before i came then when i left. I paid for the service because i just wanted to get out of there as quick as possible.
I will be contacting the company.... For my money back.