Very friendly. Staff was direct with recommendations outside of the oil change that I had came for, but also did a nice job of explaining repairs/replacements that could be held off on. When they noticed something was wrong with my car, they brought me out to the car, showed me the broken piece, explained what the part is for and what happens if not replaced, and then offered an estimate for repair. Did a thorough job of vacuuming my car and cleaning the windows in addition to the oil change. I'm definitely going back to them and will be recommending them to family/friends that live close by.