The burgers are good, the shakes are, well, alright, though I like the Cookout shakes much more, but the downfall of this joint seems to be the service. Maybe not at all times, but the last time I was there, the food took extra long to arrive, the server was slow and didn't bother getting us refills...it was just a terrible experience. I'll still be going back, but I'll do pick-up window if it ever happens to be late at night again.