I purchased a 2013 Kia Optima here on 2/19/2015. Twice in the last week, tonight included, my car has LOST POWER turning onto a busy street. I called and spoke with Jeff tonight and told him what happened and shared with him that I need to be in another city 2 hours away this weekend for a medical appointment. He gave me the phone number for Road Side Assistance and shared with me that they have rentals I could pay to use while my car is being looked at/repaired. I was just blown away. Seriously?! I haven't even had this car a week but you think I should PAY you for a rental?! I told Jeff I'd call back tomorrow. I couldn't even comprehend how he thinks that is ok.