One of my relatives held an 80th birthday party for his parents. For the cost of the meal, the banquet room should have been free. Also, apparently the Nitty Gritty staff forgot to put out the coleslaw that was part of the food they paid for and also there was supposed to be a caesar salad. There was a plain salad but no dressing was provided. It was next to the burger toppings, so people were putting that on their salad...thinking that was the dressing. Not very tasty! The people hosting the party didn't realize this until later.
The service was good, though. They were very friendly. It would have been nice if they would have told everyone, though, that soda was included with their meals. Another thing which was paid for but some just ordered water thinking they would have to pay for their beverage.
I have eaten here before and have really liked their food. If I were to use their banquet room, though, I would bring a copy of the menu to the event to ensure everything is as it should be.