I knew Hory and Melissa back when they were Realtors. My husband and I actually purchased our first home on the edge of Glendale with their help. When it was time to upgrade I called Hory. Since he was no longer a realtor he recommended his brother Ozzy who was a realtor. Ozzy was amazing just like his brother and really walked us through the process of selling our house. I knew no other loan agency would go above and beyond for us so, we went with The Bookspan Baker Team. Everyone there was extremely knowledgeable and again walked us through every step we needed to sell our house (The buyer went through them as well) and then buy a new one. We received weekly reports about our loan status, even when nothing changed. There was amazing communication when we had questions or concerns. The waiting wasn't easy since buying another home can be very exciting, but it was worth the wait. I recommend them to anyone who wants to purchase a new home or upgrade to a better home.