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  • When you take the time and spend money to enjoy food from a restaurant or fast food, there are some expectation that you will be satisfied. Especially from a great chain like MOD. But for some reason, this Ocotillo and Arizona Ave location never fails to put a damper on my experience. I've only been to two different location so I could not say how it is on the other locations. 100% perfect on one location but a total fail for this location. I just don't understand why for some reason, you have to beg to add more than five pieces of pepperoni on a MOD size, or get a pinch of sausage when you ask for more because they initially give you very little, or repeat every single ingredients of one of the menu items every time you order, or have to grab a wad of napkins to wet so that I can clean a table and chairs to use. I know they have enough employees because of the amount of employees standing around chit chatting behind the counter with no active task at hand. Don't get me wrong, the pizza is always good for the prize but I think this location can do a little more in regards to meeting the high expectations that the other MOD location set for their loyal customers. I posted a picture so you'll see that it wasn't an unreasonable request. MOD size Caspian with sweet hot peppers. To get to this finish product, had to asked for extra sausage twice (+2 pinch ), asked for extra sweet hot peppers (+3 pcs ), had to remind about the gargonzola cheese , had to ask for the BBQ swirl when I picked it up . The pepperoni pizza that is in the background, I had to answer my sons question on why they only gave him 5 pcs of pepperoni on a MOD size pizza (+3 pcs . Anyways. This is way too long than I intended to.
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