You can schedule an appointment within a couples of days and sometimes the next day. other groomers in the area require you to set an appointment weeks in advance and you never know what groomer going to be working on your dog. Here I see the same groomer all the time and know what to expect once i get the phone call to pick up my dog. I bring my dog here once a month and satisfied with the results. Customer service here are friendly and always review with you before you leave.