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  • I can't speak on fingernails but I had a pedicure a few weeks ago and it was the worst experience I've ever had. 1) The pricing for the pedicure made absolutely no sense. The basic pedicure doesn't include cleaning of the cuticles or a foot massage with lotion which is pretty standard. 2) I ended up going with the pedicure above the basic one and it was a waste of money. Their pricing seems over priced and unrealistic for what they're offering. I can go to a regular nail salon and get a full pedicure, foot stone massage or hot rag and lotion and proper cuticle cleaning. There was a lady beside me also getting a pedicure and based on what I could see her experience was mortifying. The technician kept cutting her skin and she told me it took over 2 hours to remove shellac from her toes! Ridiculous. The water was cold, my feet weren't soaked before cleaning cuticles etc and when I asked her to remove an ingrown from one of my toenails she struggled. I will say they were very pleasant. However when I raised my concerns to the manager he smiled and brushed it off saying "she's my best technician and has been working with me for over 15 years" if you cannot remove a basic ingrown or cut my nails properly then you shouldn't be in this kind of business. The environment is lovely and I see potential however this salon needs serious nail training 101.
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