Recently I was on my way to the emergency room. I actually stopped at Hardees to grab my husband food because I knew I was going to be a long time. If any of you have been there you know their ordering system sucks. You can never hear them. I waited until I got to the window to give my coupon. I handed my card with the coupon on top. She rings me up and gives me my receipt. As soon as I look at it she shows me to coupon and goes oops! I get making a mistake. The next part was inexcusable. She went tyo get her manager to fix it. The man outright attacked me. Told me how it says I have to present the coupon before ordering. Does not say that anywhere. Not to mention, fix your ordering screen so maybe people can hear it. He refused to give me the discount. The woman who took my order then starts telling him that I handed her the coupon on the bottom of my card so it wasn't her fault. WTF. I did not. Even if I had. She would have had to swipe my card. She can't do that while the coupon is attached to the card. After the lies and the snotty manager, I told them to just refund my purchase. He got ticked. Gives me back cash. I looked at him and asked for my card back. He honestly tossed it at me through the window.