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  • Mooyah is located at the intersection of good food and lousy service. If you're trying to compete with Five Guys, you have to excel in something other than food quality and taste. Mooyah just hasn't found that "thing" yet, as clearly demonstrated during our visit. Sure, the restaurant was clean, the workers were friendly, blah blah blah. What frustrated me was that during our visit, the second register was not opened even though the couple in front of us was taking a long time to make up their minds. We probably stood in line a solid five minutes while three people stood behind the grill (two workers too many), and another worker was just standing around, trying (in vain) to look busy. It would not have been an issue to open another register and take our order. The man in front of us apologized, and I should have told him that it wasn't his fault that we were still standing there. I hope the management can train up their employees to function as a team and recognize the needs of customers, so that future visits are more pleasant. Good customer service will make Mooyah more enjoyable to visit; after all, I can get a decent cheeseburger almost anywhere.
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