I have worked at this hospital over 5 years and have always had issues with this cafeteria's service. The workers here are experts at ignoring customers, including staff and visitors alike. They also put away the majority of their food 15-20 minutes early so if you get busy on 2nd shift saving lives and can't race to the basement by 6pm then you are out of luck. I have emailed the manager in the past who only responded after my boss mentioned it to him. I would give only 1 star but the food is actually pretty good. Too bad no one there wants to serve it.