My husband loves this place and the last 3 visits have been horrible, first 2 we brushed off, but this last one, we walk in 40 mins till close and the lady on the line tells us, all I can serve is chicken.. okay. Then we leave, we come for the steak. So I call the store still upset and ask for a manger , they don't have those they have shift leads.. okay someone higher then you, no. Try's to offer free burritos that she says are mess ups is what we call them, puts my name down and I can come in on Monday. Granted she tried to take care of it but it's the fact that she told me they close the grill 1 hour prior to closing, well then make sure you have enough food.. bad service. Gray food when they have it!