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Despite the negative reviews I wanted to experience a transitional apartment where I am off-campus but close enough to get to school in about 5 minutes. I have went through the tour with a leasing agent named Courtney. She explained that they had everything, individual rooms with bathrooms, cable, built in WiFi, 24/7 clubhouse, and a shuttle transportation to school. It was very convenient and it made it easier for us to have a set base price to pay each month ($531). I am an out of state student so Courtney explained that they were able to decrease my rent pricing if I were to not be present longer than 1 month (but was not true when I inquired leaving back home for 3 months later in the summer - Courtney lied). At the time, they appeared to be very accommodating and understanding.
Moving in - terrible experience. My friends asked to be signed in a 4 bedroom unit but they put us in a 3 bedroom so before moving in we had to scramble to resolve that situation. I paid my first months rent along with the deposit fee, during the tour they tell you that the shuttle and clubhouse services is free but it is not, after signing the leasing papters, the $150 "deposit" fee actually went towards shuttle, club services, and renovation services. During our tour process our leasing agent did not explain that to us at all. There were a lot of things that she left out during the leasing process that we had to find out ourselves and just the first month living at rebel place I felt tricked. First impression of the unit is that some areas around our apartment were still dirty with trash laying around. We had to clean before moving our things in, which was such a hassle!
Living experience - this is an apartment complex targeted for college students, which means that there will be parties every weekend and a lot of loud neighbors. After every weekend the parking lot would be trashed (not blaming the mess on Rebel Place) but I am blaming them for not doing anything about the situation in the first place. They know that it is a college environment but they never thought to have better security or system of controlling the residential area. Cars has been damaged and broken into because of the lack of control, that shows you how much Rebel Place really cares for their residents. Securities are lazy, I used to go to the club house every night to study/ gym and I would see the security chillin inside of the clubhouse. If there's a security chillin all night then where's the protection and stability the residents may need if something were to happen?! The WiFi and service sucked, there were numerous times the internet would shut down and not work within the next 24 hours. Expect to have a lot of dropped calls, you could only have an actual conversation with someone when you step outside of your apartment. The mildew in the sink was so bad that through out the entire year I've put in a request to Rebel Place, they never came in to service it. There's a lot of random people from outside that come into the area and it is a bit scary. The gates are always broken because of random people coming in and out (referring to the security again) if they were attentive then things like that would be prevented. Their water is low quality it always left weird stains and a funky aroma on our dishes. Overall the entire year living here I always had to feel cautious and was really disgusted with the area. The only good part about Rebel Place was the convenience of being shuttled to and from school.
Moving out - thinking I had a relief away from this place, they sent me a move out statement charging me about $200 in cleaning/ touch up fee's. I know for a fact that the condition that I moved in was way more worse than the condition that I have moved out. I have cleaned everything inside and out in my room as well as the common area. Us cleaning the unit was better than the cleaning job that was done when we moved in so I did not understand why were we being charged the extra cleaning/ touch up fee's. This place just continues to charge people unnecessary fee's and it is ridiculous! $120 total for a "paint touch up fee," for what? We left the paint in good condition, it literally still looked like as if we moved in. I called the office to help me understand specifically where in the unit the paint needed to be touched up but the leasing agent was "not able to disclose that information to me." I told her that I still had my move in condition form for proof but she said the manager will look over their copy to verify. I find it weird that they can't tell me what areas in our unit was not in good condition.
Save yourself the headache and do not lease here. You could find better and cheaper areas than RP. If you are already moved in RP, good luck - be sure to take pictures and record the damages/ condition of your apartment for proof because they won't believe you. I don't think $500+ a month is worth it living here.
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