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  • Okay, I love Papa John's pizzas, but this location can't seem to get it right. I live about 1/2 mile from the business. I've ordered from them, via phone and online, several times over the past 6 years or so, but they always seem to forget something or to be late. A month or so ago, the order took over an hour for no apparent reason, then showed up with a charge twice what was listed online. Last week, they decided to omit the extra sauces I asked for, but add (and charge for) anchovies, which I really don't care for. A couple of hours ago, I placed an order for three pizzas (two on special and one free!), waited an hour and a half, and, after calling, was told by the manager that the driver had tried calling a number I had had 12 years and dozens of orders ago, got no answer, and had left. He refunded one pizza off - *the free one*. When she showed up again, 45 minutes later and with the same pizzas minus one (apparently refunding a pizza equals deleting it from the order but still deducting the "Papa Rewards" thingy), they were barely warm. So I ended up paying full price for three hot pizzas and getting two lukewarm ones - waaay late . $21.75 apiece. My friends: hungry. Me: upset and probably not going to order from the convenient pizza place again.
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