Sorry it took me so long to update this review as I have a business to run as well and I sometimes just don't have the time to continuously follow up. After getting my front windshield "repaired" for "free" my insurance went up because they said I used my insurance for repairs on my vehicle. I went up $15 more a month. I know its not a whole lot, but when you have 6 vehicles insured by the same company for years and when this place tells you that it was going to be free and that your insurance wont go up and next thing you know, it goes up. You would be pissed too. Funny, because after reading up on the current reviews and reviews after mine. Someone in upper management tends to do their best to fix the negative review and always comments. I have not received such action. I'm not looking for free washes are details, I am on here to let others know to not get fooled by the people working there offering free windshield chip repairs and always do a walk around your vehicle after the wash has been done. I came back here after for another wash and it was mediocre. Nothing special where you cant just drive through a regular wash and wiper it dry yourself. You pay so much money for a quality job and it's not even "FABULOUS".