I'm generally a fan of JoAnns, but not this location. I really hate the parking lot; no one knows where they're supposed to be driving, and it's like playing Frogger trying to get from your car to the store.
My biggest three complaints: 1. The aisles are WAY TOO SMALL. You cannot fit two people with carts (going opposite directions, for example) in one aisle. If you go down an aisle and someone else comes in from the other direction, one of you has to back out. 2. The staff, while friendly, is not particularly knowledgeable. (There are exceptions to this.) I don't expect each staff member to know everything about every craft, but someone working the cutting counter really should know what fabric types are available in the store and where they're located. 3. The cutting counter. There's not a clear place to line up out of the way, there's not a clear indication you're supposed to take a numbered tab (I always explain it someone when I'm there), and there's almost always a long line with one person cutting.