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  • I've had been renting a car from this particular Hertz Rent-A-Car since September 22, 17'. I've been getting extensions of my contract every two weeks as this is a temporary situation but I need to keep the car for transportation. Hertz as a corporation you would think would hire professional personnel that had, at the least had some knowledge of their company policy's. In my particular case I have never experienced such ignorance and rudeness, from outright lies to my face. Every time, and i mean every time that I was at that location there would be other customers with complaints of their own. I had to return back to that location because of the cars condition prior to rental, windshield cracked, cracked and car I took home because by the time I got to my house one of the tires was going flat. These problems would cause me to get into a new car every time and that's when the fun starts because "they" (office staff) would now have to start a new contract that would be completely different from the staff that created my original contract. With every new contract I would have to deal with a different employee because the turnover of personal was almost weekly. I had to return the vehicle because the keys got locked in the trunk. They don't have extra keys so i had to pay to have the damn thing towed to the airport... 80.00 bucks, then they have to fukn cut a key cause it needs the transponder for that car. 85.00 more, then they give me a receipt that was 1400.00 for the total of the time i had the car. I was told to go back to the original rental idiots to get another car. The next day my Credit Card was charged that 1400.00 total, that put my account in the negative got 3 overdraft charges 100.00. I was never told that I would get that charge at the return of the car. On top of all that they have made absolutely no effort whatsoever to return my 200.00 deposit. They withdrew the money with no problem but it's my "bank" that has the problem with my deposit. BULLSHIT... avoid this Hertz! Worst experience ever!!! YOU'VE BEEN WARNED SERIOUSLY!
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