Come here only if you're desperate or have no where else to go. I came in with pain and my information, ended up with confusion and even more pain. People behind the desk do not know how to be proactive, only reactive. Coming here you need to keep your story to the point and simple, anything else is gonna lead them astray at the task at hand causing more problems. Me being in pain didn't help my situation, but the help I got didn't make it any better either.
Long story short, don't over explain yourself because no one here will be able to think outside the box.