I've been to this location before with my son, and it has always been a quick, professional experience. However, after today, I will never be using this SimonMed location again. I took my 4 year old in for chest x-rays due to possible pneumonia. Since I'm pregnant, they needed me too leave the room to do the x-rays. My son became hysterical, and the female tech tried her best to calm him. While standing on the other side of the door, I heard the male x-ray tech getting impatient with my son. He called him a crybaby and a brat. As soon as the x-ray was finished I came into the room. The male tech was still holding tightly onto my son's wrists, and I had to tell him multiple times to let him go and get away from him. I don't know if he was just having a crappy day or what, but it was extremely unprofessional and totally uncalled for. My son has ALWAYS had a fear of male doctors/nurses and this tech did nothing but confirm those fears for him.