I used to go to the Uptown location for a slice for lunch or after the bar. And it was always really good. Then on Friday we went to the Ballantyne location and ordered a pie and a salad. Salad was good, but the pizza had that sogginess until you hit the crust area, and that is not a quality I enjoy in my NY style pizza. So I guess the lesson learned is their reheated slices are where it's at!!