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  • It is with great sadness that I write this review, because based on the poutine alone, I would have absolutely given it five stars. Unfortunately, both of my experiences at this restaurant were accompanied by the terrible service of the manager/server/resident grouchy pants and it completely ruined our impression of Utopia. First the good: you've already heard my rave review of the poutine. But there are plenty of other scrumptious options on the menu as well, from brunch items to burgers to veggie options. They also have cocktails, beer, and wine, and a super cute back patio! Now to the sour: from the first time my friend and I walked into this place, we received the stink eye from the guy who would end up being our host and server. At first he told us it would be a long wait, then we pointed out the people who were leaving a 2 person table and he reluctantly let us wait to grab it. He was absolutely stone-faced the whole time he took our orders, and when we asked if it was possible to put egg whites on a cocktail that my friend ordered, he looked at us like we were insane. Oh well, we kind of laughed about it and went about enjoying our food. The next day, we brought some other friends with us to try this amazing poutine we had, hoping he wouldn't be there. Sadly, he was. When I walked into the place, he straight out told us we couldn't eat there. What if we waited for a table on the street? we asked. Nope. Too crowded and would be crowded for too long. I've never heard a host at a restaurant say it would be unequivocally impossible for us to spend money for their product and service. Who does that?! We walked out of there sad and feeling rejected, and a boutique owner we talked to sympathized with us and suggested we go to Kalendar down the street (review to come soon), where we were treated much more nicely. From the crowds and reviews for this place, it looks like the guy doesn't have to worry too much about improving his attitude, but for this two-time visitor it meant a 3-star reduction!
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