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  • one word - OVERRATED! The fam bamz decided to come here for an afternoon snack. We heard about the rave of the "Frozen Hot Chocolate" and wanted to find out what the hype was all about. It was around 3pm and to be expected, the place was mad busy. There was an hour and 1/2 wait for a party of 8. There was plenty of outdoor tables and the weather was absolutely phenomenal during the month of March. We decided to try out their take out orders. It's a limited menu but again, we were there strictly for dessert. We were in line for 45 minutes. I don't understand why there was a long wait when the orders consisted of ice cream. I passed on the frozen hot chocolate - why do I need to spend $15 on a milkshake? I went with the huge chocolate donut and the Forbidden Sundae which consisted of chocolate cake, chocolate and vanilla cream, whip cream, chocolate syrup, and a cherry on top. I waited another 15 minutes for my order to be prepared. I saw my sundae sitting on the counter underneath an air vent that was melting my ice cream. It took another 10 minutes for the server to grab my donut. By the time I was handed my sundae, the whip cream turned into milk and spilled over the cheesy cup. The cake was hard and chewy. The ice cream underneath and had already turned into mush. It was the MESSIEST sundae I have ever dealt with. It was sooo messy, that it got me angry and I just wanted to throw it away! The donut was nothing special....just big. This was the worst experience ever! Everyone wants to eat here because of the movie; well, I'm hear to tell you that the service and food is below standard! WASTE OF MONEY AND TIME! If you want real ice cream, come over to the bay area and hit up MITCHELL'S! Mitchell's is worth standing in line for!
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