I went in around 11 and waited for maybe 5 minutes and then a lady (can't remember her name) asked me what I wanted. I asked for a full set of stiletto nails with gel colors. She was very sweet, kind, & funny. She started very quickly and even gave me an idea for my accent nail. At first I was worried that because she was going so fast that it wouldn't look nice but they came out beautifully. I will be going back for fills and such so I'll definitely have to find out her name because I've been here before but never had the experience and quality I had with her. (;