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| - It never occurred to me that my small neighborhood location would be on Yelp. I've had several excellent experiences here that I've emailed Harris Teeter Corporate about. This one is epic, so I'm yelping about it!
While in the deli section this past Monday, I observed something unreal. At the moment I walked up, the deli person happened to be doubling as the sandwich maker. When she completed a sandwich, she walked over from the sandwich station, leaving it unattended, to help me. It wasn't busy. Only one guy then approached the sandwich station. He was cool, patient, and relaxed.
The manager was walking by making sure that side of the store was in good order. He stopped suddenly, took inventory of the scene at the deli/sandwich station, and rushed over to......get this.....MAKE THE GUY'S SANDWICH! Have you EVER seen a store manager at Harris Teeter working at the sandwich station. Ha! I stood there in awe. It was marvelous.
It was clear he either had never done it before, or it had been a very long time, because he was quickly trying to figure things out, and grabbing everything he would need....all the while being upbeat, professional, and totally in the zone. I just stood there. It was such a beautiful philosophical moment, I wanted to cry. Initiative, team work, principles, integrity, selflessness, commitment, high standards.....so many of the concepts that make a company great were represented in this manager's impromptu act.
So, of course,,,, I whipped out my phone. This was a moment worth capturing. I didn't want him to see me, so had to take these pics inconspicuously.
I walked out the store a little better that day. This is MY HARRIS TEETER!!!
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