Always a "we are running two hours behind" motto...while you sit there with your sick child and a room full of other germs and ill children waiting to be called. Staff is rude and treat you as if your getting charity instead of a patient with valid insurance (NOT medicaid or obamacare)As for the doctor...She mis-diagnosed and dismissed my sons illness as "upper respiratory infection" and sent him home with nothing but his regular medication- that same day - I had to take him to the ER with 103.5 fever and what turned out to be a DOUBLE EAR INFECTION- how could a physician mis diagnose that??? I say RUN RUN RUn AWAY from this POS office as they treat thier patients as atms not giving a rats behind about whether your baby is healthy or not.