I've ridden my Harley from So Cal to DC and back and this year from Pennysylvania to California (shipped it one way)
I usually stop at most of the HD's to pick up a pin for my friend. The employees at this shop were by FAR the most rude and unhelpful I've come across in my travels. ( In fact, I'm going to go back and compliment the good ones!)
Maybe I caught them on a bad day, but I walked in everyone stared and no one spoke--I actually had to check my zipper!!
I walked around the entire store just looking, and finally asked where the pins were. The older female clerk in clothing just stared like I was speaking a foreign language. After a few awkward moments, the younger brunette clerk smiled and told me they were in a broken cookie jar on the counter. She did carry on a very short conversation and smiled, which is why I gave two stars--I've never experienced anything like this at a Harley Dealership. I ride a Harley because I believe in buying American when possible and because my dealings with HD people up to this point have been positive...maybe there was bad news that day?? Don't know, but I don't expect to be treated like this by HD people.