Friendly staff, quick service and fair price. One of the last mom and pop stores around. The staff who fixed our Hayward vacuum was very knowledgeable and said the repair would take about 15 min. We went off to run an errand and by the time we returned, it was done. We wished that they had a outdoor pool to test things but the rep gave us a 99% rate that the unit would work. Sure enough, when we hooked up our unit at home, it ran perfectly. It was worth the 70 mile round trip ride to fix it rather than purchase a new unit.