Visiting from Texas, had a gel manicure with my sister in law. I had Nina who was super nice and detailing. I had crazy cuticles! She never once complained about it. My sis in law lady Donna or Don/Dawn was complaining about having to take off gels and had to do more when her turn is first. We were in a rush and she needed more maintenance so I told her to work on my sister in law first. She was trying to kiss up to my sister in law after I asked her in Vietnamese if that was a problem for her. Luck of the draw bitch! You're on commission and you take what you can. Can't always have easy service. I wasn't gonna tip her but my sister in law was nice. I left my lady N. triple what I left D. Service and attitude is everything!