I went here to get my watch battery replaced. It was what I consider to be pricey ($16.25 after tax), but they were very speedy and didn't make me feel judged when I walked in in flip flops and shorts. I had called ahead of time to ask about how long it would take and they told me they were swamped right then, but it might be as fast as 10 minutes. I think it was less than five! : ) It's a gorgeous store and I will be back for my future jeweler needs!